If new home has water filtration equipment?

Water Softener with Brine Tank


What Should I Do If My Newly Purchased Home Has Water Treatment Equipment That Was Previously Installed?

We often get phone calls from new homeowners that purchased a home with pre-existing water filtration equipment installed.


In many cases the system had been originally installed by us for the previous homeowner and the contact information was attached to the system with a sticker.  Normal questions from people that have never had a private well or water filtration equipment typically consist of, “What is this system doing?”  “How old is it?”  “How often should it be serviced?”   “When was the last time it was serviced?” “Can I drink the water?” In these situations, it is easy for us to simply look up the address in our data base and know what type of water filtration equipment is installed and when, along with the last service date and next due.  At this point, one of our representatives can answer these questions over the phone.  A number of people prefer to set up a service call at their home even if the system is not quite due for service yet, just to start off fresh.  Once our field service technicians arrive, they will perform the service and explain to the homeowner what is being done and why.  We prefer that our customers have a better understanding of the system that is providing them with clean water.


In other situations, we get calls from people that have water filtration equipment in their newly purchased home but there is no contact information, therefore we get a call either because someone referred them to us or they looked up water filtration companies over the internet or some other way.  While our Company has the breadth and depth of experience to service any brand of water filtration equipment out there, we will need to know who the manufacturers are of the equipment (which is usually identified on the systems) in order for us to come with the appropriate materials to properly service the system.  Even if you do not have this information, we can usually determine what materials we need to properly service the equipment.

We get at least a dozen calls per month from people that have these “orphaned” systems.

Under-sink Reverse Osmosis Install


Having water filtration equipment in your home for the first time need not be a scary or anxiety causing situation.  In fact, if you have the proper water filtration equipment installed (& serviced at proper intervals) to treat your private well water or even city water, you will get the best quality water you’ve probably ever had.  It can make a huge difference in how your laundry comes out, for showering or bathing on your skin and hair, for cooking, better ice cubes, the clean taste of pure water and a host of other benefits.

Typical systems installed in Massachusetts, New Hampshire and Maine include water softeners for removing iron and manganese, pH Neutralization systems to neutralize low pH or acidic (corrosive) water, systems to remove Arsenic from well water and Radon from well water along with carbon filtration systems for removing chlorine and related byproducts or other contaminants that might be present.  Reverse osmosis filtration systems are highly effective in removing most contaminants from your drinking water and are often added as a “point of use” system to feed a separate faucet at the kitchen sink and/or connect into your refrigerator’s water dispenser and ice maker.

Determining the appropriate system for you is best approached with an initial water test.  From there, an analysis by a qualified water treatment professional will enable you to make the best decision for your situation, taking into account not only the water chemistry, but also the estimated water volume usage based on home size, number of people in the family, etc.

For more information, an H2o Care representative can be reached at (800) 539-1100 or email to [email protected] *www.h2ocare.com*

Radon in water & air in massachusetts

Radon In water West Newbury, MA

                               RADON IN WATER & AIR

We know that radon from the soil contributes a significant share of our total exposure to radon. There are various ways that this gas can find its way into a home, which will be identified later in this write-up. The main focus of this article is how to reduce radon in water for homes on private wells that depend on ground water.


1. Cracks in walls

2. Cracks in solid floors

3. Construction joints

4. Gaps in suspended floors

5. Gaps in service pipes

6. Spaces inside walls

7. In your water supply as gas is released into the air in the home.


Remove radon from water in Groton

In 1988, the Massachusetts Department of Public Health Radiation Control Program performed a study in conjunction with the EPA. The data gathered from that study estimates that one out of four houses may have levels above the 4.0 Pico curries/Liter in air action level. However, the only way to know if your home has a problem is to perform a test.

Radon is a Class A carcinogen and the second leading cause of lung cancer. The increased risk of developing lung cancer from radon is directly related to the concentration of radon and the length of time that a person is exposed to it. The U.S. Environmental Protection Agency (EPA) estimates that there are between 5,000 and 30,000 radon-related lung cancer deaths each year. Radon is the number one cause of lung cancer in nonsmokers, according to EPA.

Cigarette smokers should keep their exposure to radon as low as possible. Smokers have eight times the risk from radon as non-smokers. If the house was tested in an infrequently used basement, it may have measured a radon level that is higher than the actual level you are exposed to, spending most of your time upstairs. People with young children should be more concerned with the possible consequences of radon exposure 20 years from now than someone in their late sixties or seventies. Families with a hereditary predisposition of cancer should be more concerned about radon exposure than families who don’t have any history of cancer.

Question: My home inspector found radon in water in the home’s private well, should I not buy this house?

Answer:  Radon is a naturally occurring radioactive gas and it can be found all over the world. It is produced in the ground through the normal decay of uranium and radium. This naturally occurring radioactive gas called radon in water is common in many wells. It doesn’t matter whether the wells are private or public and whether they are shallow or deep. Levels of radon in water can vary dramatically from one well to another, but most ground water contains some radon. The good news is that radon can be safely and effectively removed from well water. So if you love the house, radon is not the reason not to buy it.


An Aeration system would be installed on the main water supply just after the well tank. An Aeration system consists of a fiberglass or plastic tank in which water is depressurized and agitated. The best systems will use a combination of spraying the water and agitation in the tank to achieve higher reduction rates. As the water is sprayed and agitated the radon gas is released from the water in a sealed chamber and then is blown through a vent.  The radon gas will then terminate outside the house where it mixes with outside air and quickly reaches normal background levels. The vent should be extended above the roof if there is any chance of the radon gas reentering the home and potentially exposing the occupants to high levels of radon. Radon is reduced 24/ 7, providing constant water pressure.

radon in water in Massachusetts

Radon removal system installed in basement at water’s point of entry


Massachusetts = 10,000, New Hampshire = 2,000, Maine = 4,000, Rhode Island = 4,000

The above contaminant guidelines do leave you scratching your head as to why they have different actionable levels.  If your well is experiencing a level of 7,000 pCi/L in Massachusetts for example, you are not legally required to do anything about it, however, you need to make the decision about whether you want your home to be exposed to this level of radon gas.

ESTMATED COST – A properly designed and installed system to remove radon from water will cost approximately $4,500 to $6,000 depending on other contaminants found in the water and the difficulty of installation, including proper venting to the outside of the home.  With regard to on-going annual maintenance of the system, which includes a certified lab water test, you should budget approximately $250 per year for this.

H2O Care, Inc. is an established, full service water testing and filtration organization formed in 1989.  See our published articles on water quality issues at http://h2ocare.com/publications/.We can be reached by calling us 800-539-1100 or email us at [email protected].  To link to the EPA website on radon, go to https://www.epa.gov/radon.

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