Water softener repair, service, install — beverly

Water softener repair and service in Beverly


Water soft­en­er repair can be poten­tial­ly avoid­ed with prop­er ser­vice inter­vals, nor­mal­ly rec­om­mend­ed annu­al­ly as it is for most oth­er water fil­tra­tion equip­ment.  These sys­tems process thou­sands of gal­lons of water per month and remove sig­nif­i­cant amounts of min­er­als and con­t­a­m­i­nants.  Con­sis­tent ser­vice will sig­nif­i­cant­ly decrease the need for more expen­sive water soft­en­er repairs in the future.  It is pos­si­ble to have inter­im oper­a­tional prob­lems (iden­ti­fied lat­er in this report) which can poten­tial­ly be diag­nosed and reme­died by the home­own­er.  For more infor­ma­tion about the instal­la­tion of a water soft­en­er or oth­er water fil­tra­tion sys­tems, see the sec­tion below titled, “Water Soft­en­er or Oth­er Water Fil­tra­tion Sys­tems Instal­la­tion”.

There are var­i­ous brands of water soft­en­ers, some more effi­cient than oth­ers in terms of water usage and salt require­ments. Some mod­els are capa­ble of soft­en­ing or con­di­tion­ing larg­er vol­umes of water, there­fore esti­mat­ing water usage pri­or to select­ing a sys­tem is impor­tant.  For high­er lev­els of iron and/or man­ganese, an up-flow water soft­en­er (ver­sus down-flow) is high­ly rec­om­mend­ed to avoid dam­ag­ing min­er­al build-up at the bot­tom of the tank.  To ensure prop­er oper­a­tion and to max­i­mize the use­ful life of your equip­ment, prop­er main­te­nance will pro­vide con­sis­tent­ly soft­ened or con­di­tioned water to your home and reduce the chances of need­ing a water soft­en­er repair. For com­pli­cat­ed prob­lems, con­tact­ing your water treat­ment ser­vice tech­ni­cian for water soft­en­er repair is your best option.  See some symp­toms of poten­tial prob­lems with your water soft­en­er below.

Water softener repair and service in Beverly, MA



Make sure the water soft­en­er is “on” and work­ing, that is, that the sys­tem has pow­er, then:

  • Check inside the salt tank: Is there salt in the brine tank?  If not, add at least a few bags of salt to the tank.
  • Check for pow­er to the soft­en­er: If the unit uses elec­tric­i­ty to run a timer, be sure it’s plugged in to a live out­let and has pow­er. Some water con­di­tion­ers use a low-volt­age trans­former to pow­er the con­trol — be sure that device is present, plugged in, and work­ing.  Also, a pow­er fail­ure could cause the timer to be improp­er­ly set.  Re-set the day of week and time of day on the water soft­en­er timer after an elec­tri­cal pow­er fail­ure or after the soft­en­er has been pow­ered “off” for a time.
  • Check the water soft­en­er bypass valve: You want first to see that the water soft­en­er is not on “bypass” — is house­hold water flow­ing through the unit?  This valve is an option and may not be installed on your unit, but there may be stan­dard plumb­ing valves or globe valves that accom­plish the same pur­pose.
  • Man­u­al regen­er­a­tion cycle: Then try a man­u­al regen­er­a­tion cycle — you’ll see on most units a lever you can push on the con­trol box to start that regen­er­a­tion process.  Note: your home will not be deliv­ered con­di­tioned or soft­ened water while the water soft­en­er is in the regen­er­a­tion cycle, there­fore, its best not to use water (or use as lit­tle as pos­si­ble- flush­ing toi­lets is OK, etc.) in the home until the regen­er­a­tion process is com­plete.  This is why most pro­grammed regen­er­a­tion is set for late at night when water usage is much less like­ly.
  • Feel & test the water sup­ply: if you can’t get a lath­er when bathing the sys­tem may not be suf­fi­cient­ly treat­ing the water.
Water softener repair in Beverly, MA

Water soft­en­er /sediment fil­ter instal­la­tion at point of entry


With­out ful­ly diag­nos­ing, it can be very dif­fi­cult to deter­mine what is real­ly caus­ing the prob­lem and whether of not a water soft­en­er repair is even nec­es­sary.  This is where a ser­vice tech­ni­cian will be able to trou­ble shoot the sit­u­a­tion and come to a deter­mi­na­tion and solu­tion to the prob­lem. While there are so many pos­si­ble symp­toms and prob­lems a soft­en­er may expe­ri­ence, the fol­low­ing are a few that you may see.

  1.  Exces­sive salt usage by the sys­tem is requir­ing high­er than nor­mal salt tank fill ups
  2.  Stains on home fix­tures even though the water soft­en­er seems to be run­ning prop­er­ly
  3.  Min­er­al dis­charg­ing from the water soft­en­er and into the home’s water sup­ply
  4.  Loss of water pres­sure in the home’s dis­tri­b­u­tion sys­tem down­stream from the soft­en­er
  5.  Hard water evi­dence observed right after a regen­er­a­tion cycle.


Before decid­ing whether or not to have a water soft­en­er or oth­er water fil­tra­tion sys­tem installed, you should start with a water test.  This is the only way to deter­mine what min­er­als and con­t­a­m­i­nants you have in your water and how much.  Spec­i­fy­ing the right type of water soft­en­er or oth­er water fil­tra­tion equip­ment can­not be deter­mined with­out this infor­ma­tion.  Very small amounts of iron or man­ganese, for exam­ple, can have a very large impact on your home’s water qual­i­ty.  Hydro­gen sul­fide is evi­denced typ­i­cal­ly by a rot­ten egg smell in water.  This may also be caused by high man­ganese lev­els in the water as well. This prob­lem is eas­i­ly cor­rectable with a water fil­tra­tion sys­tem design specif­i­cal­ly for this pur­pose.

Not only might there be aes­thet­ic affects such as stain­ing of fix­tures and laun­dry, bad odors and taste, but there may also be health threat con­t­a­m­i­nants as well.  Pri­vate wells in Bev­er­ly, Mass­a­chu­setts should real­ly be test­ed for arsenic in water and radon in the water as well as a num­ber of oth­er para­me­ters.  Speak­ing to your water treat­ment pro­fes­sion­al or a cer­ti­fied water test­ing lab­o­ra­to­ry will guide you in the right direc­tion.  For more infor­ma­tion on arsenic in water see the link at http://h2ocare.com/arsenic-removal/.  For more infor­ma­tion on how to remove radon in water see the link at http://h2ocare.com/radon-removal.

water softener repair & service van Beverly, MAwater SOFTENER SERVICE in Beverly


H2O Care is a full service water filtration and testing organization originally formed in 1989, based in Middleton, MA on route 114.  See our written and published articles in Water Technology Magazine by going to our website, http://h2ocare.wpengine.com and going to the publications photo on the home page or the tab at the top of the home page.  We can be reached by email at [email protected] or by phone at 978–777-8330

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